Last Updated: 24 Jan 2023
Information We Collect:
Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you register for an account, place an order, subscribe to our newsletters, or contact us for support. The types of personal information we may collect include, but are not limited to:
Your name, email address, postal address, and phone number.
Payment information, such as credit card details or other financial information.
Information you provide when you participate in surveys, promotions, or contests.
Communications and correspondence you send to us.
Automatically Collected Information: When you access or use our services, we may automatically collect certain information, including:
Log data, such as your IP address, browser type, operating system, and access times.
Usage information, such as the pages you visit, the links you click, and the features you use on our website.
Device information, such as device identifiers and hardware information.
Use of Information:
We use the information we collect for the following purposes:
To provide and improve our services, fulfill orders, and process payments.
To communicate with you, respond to your inquiries, and provide customer support.
To send you important updates, newsletters, and promotional materials.
To personalize and enhance your experience on our website.
To conduct research and analyze trends to improve our services and develop new features.
To protect the security and integrity of our website and services.
To comply with legal obligations and enforce our policies.
We may share your information in the following circumstances:
With our trusted service providers who assist us in providing our services (e.g., payment processors, shipping providers).
With our business partners or affiliates for marketing and promotional purposes, provided you have given us consent.
In response to a legal request or when required by law to protect our rights, safety, or property.
With your consent or at your direction.
Cookies and Tracking Technologies:
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Websites and Services:
Our services may contain links to third-party websites or services that are not controlled or operated by CryoBright. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
Photos and Personal Imagery for Marketing Purposes:
At Cryobright, we may occasionally capture photographs or personal imagery of our customers, either during events, promotions, or on our premises. By voluntarily agreeing to have your photo taken, you also consent to us using those photos or personal imagery for marketing purposes, including but not limited to:
Publication on our website, social media platforms, and other marketing materials.
Inclusion in promotional campaigns, advertisements, and printed materials.
We understand the importance of respecting your privacy, and we will always seek your explicit consent before using any photographs or personal imagery for marketing purposes. If you change your mind and no longer wish to have your photo or personal imagery used in our marketing materials, please contact us at email@example.com to request its removal. Please note that while we will make reasonable efforts to accommodate your request, we may have already distributed or published the material, and therefore, we cannot guarantee its complete removal.
Please be aware that we may also receive and use user-generated content, including photographs or personal imagery shared by our customers on social media platforms, where you have tagged CryoBright or used relevant hashtags associated with our brand. By posting such content and tagging us or using the relevant hashtags, you acknowledge and agree that we may reshare, repost, or use your content for marketing purposes, subject to our discretion and compliance with applicable laws and regulations.
Payment and credit card details may be stored electronically by trusted third party providers. Your records are held for as long as is necessary for the purpose for which they were collected. Clients have the right to exercise their “right to be forgotten”. Within a month of receiving a written request all client records pertaining to the individual who put forward the request shall be erased. In addition, clients can request access to their records at any time by making a verbal or written request.
Consent and Modifications: